Flight compensation guides
Plain-English help with UK and EU passenger rights. Free to read. Looking for a specific airline? See airline guides, or recent disruptions.
Flight delay compensation: how much you can claim (UK261 & EU261)
Delayed 3+ hours? Under EU rules you could get €250, €400 or €600 per passenger; under UK rules £220, £350 or £520. Here's how it works.
Cancelled flight compensation: your rights and how much you can claim
Flight cancelled with less than 14 days' notice? You may be owed up to €600 (or £520) per passenger, plus a refund or new flight. Here's how the notice rules work.
EU261 for Americans: claim up to €600 for delayed flights to and from Europe
US and Canadian travelers can claim EU or UK flight compensation, even on a US airline when flying home from Europe. Here's which flights count.
UK261 explained: flight compensation rules after Brexit
UK261 covers flights from UK airports, and flights into the UK on UK or EU airlines. Compensation is £220, £350 or £520 per passenger.
Extraordinary circumstances: when airlines don't have to pay (and when they do)
Technical fault, crew sickness, strikes, weather or a knock-on delay? Here's which airline excuses usually stand up, and which don't, under UK and EU rules.
Missed connection compensation: claiming when a delay makes you miss your next flight
Missed a connecting flight because the first one was late? If both flights were on one booking, you may be owed compensation based on your delay at the final destination.
Denied boarding and overbooked flights: compensation you can claim
Bumped from an overbooked flight? If you were refused boarding against your will, you may be owed compensation, plus a refund or new flight.
How far back can you claim flight compensation? Time limits explained
UK: 6 years (5 in Scotland). EU: set by each country, from about 1 year to several. And for flights from late 2027, new EU rules bring a 9-month claim window.
Airline refused your compensation claim? What to do next
Airline rejected or ignored your claim? Use the free dispute scheme or national enforcement body, then small claims court. Step-by-step for UK and EU flights.
New EU air passenger rights rules: what changes in 2027
The EU has reformed EU261 (Regulation (EU) 2026/2202). Compensation stays €250–€600 from 3 hours, but there's a 9-month claim window from late 2027.
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